We are happy to update addresses at any point - provided shipping labels have not already been created. Pop us an email with your full name, order number, current order address, and the address you would like it changed to and we will get back to you ASAP.

If an order has already shipped we are unable to change the address.

We process orders in batches during business hours Monday to Friday and ship orders out 1-2 times a week. We aim to get all orders out as fast as possible but there may be longer waits after big sales or new releases (current processing times are listed in our header banner)! We are a two person team, so we can only work as fast as our hands and legs will let us so we appreciate your patience.

All of our orders ship via Australia Post so the most accurate shipping estimates can be found via their website. You can find International Parcel times here and domestic parcel times here.

Tracking numbers will be made available to you via your order shipped email once your order has shipped via Australia Post. If you chose our untracked letter mail option (domestic only) you will not receive a tracking number.

If your tracked order hasn't arrived within the estimated time frame (14 business days within Australia and 30 business days for international orders) please contact us with your order number and full name.

We recommend you contact your local postal service ASAP before contacting us to help us provide a solution quicker. Occasionally Australia Post or USPS may let a parcel slip through the cracks and the quicker you contact them the quicker they can help us determine if it is lost or delayed. Please pass any information you receive from them onto us.

As outlined in our shipping policies we do not collect customs/VAT/duties and any import fees enforced by your country will need to be collected from you before delivery by the shipping courier or a third party on behalf of the shipping courier.

Please make yourself familiar with all import fees prior to orders and if you have any questions please contact your local customs office for further information.

All info about USA tariffs can be found here.

We are human so we definitely make mistakes! If you received an incorrect or missing item in your order just pop us an email with your order number, a description of the issue, and if necessary a photo or two, and we will get you a solution ASAP!

Goods will be delivered to the address specified on your order. We are not responsible for incorrect shipping addresses, so please make sure we have the right address for you when placing your order.

If you notice an error after you have placed your order, please contact us immediately by email.

If your order has already been shipped with an incorrect address you will need to wait for the order to be returned to us and you will be responsible for the additional shipping charge.

We have a dedicated page to product care here. If you have a question that isn't covered please feel free to contact us!

We provide a clear photo for each listing displaying the entire sheet so you are able to see the amount of stickers included per sheet. The size of each sheet is listed in the description of every listing, and typically our large character stickers are 1" and our small character stickers are .6".

If you would like the exact measurements of a sticker that isn't listed in the description pop us an email and we can help you out.

To keep our processing times as fast as possible we no longer offer custom changes to any of our sticker sheets. Any requests for custom changes in notes to seller will be ignored.

We can occasionally make small changes to acrylic items (different tops for earrings, etc.), but always check with us via email before placing an order to avoid disappointment. 

If an item you are after is out of stock please sign up to restock notifications! This will notify us that someone wants us to restock the item, and will email you when it is available.

If you are after something urgently feel free to drop us an email and we can move it up our restock priority list (especially for acrylic items).

We sure do! You can find them here.